LilYPad Customer Profile: Rogue Air Park – Trampoline Software

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Rogue Air Park is a 20,000 square foot trampoline park located in Medford, Oregon. They started using LilYPad’s trampoline software when they opened for business in February 2014. They were looking for a web based system that could not only process and track their sales, but also needed to sell and manage birthday parties, both in house and online, sell and manage ticket sales, both in house and online and manage customer waivers.

All party bookings, ticket sales or customer waivers that are processed on Rogue Air Park’s website, are immediately visible to anyone logged into LilYPad. This real-time interaction provides customers up-to-date information about availability and also offers Rogue Air Park over booking protection!

All this functionality combined with LilYPad’s easy to use interface and reasonable price, makes LilYPad an easy choice for any trampoline park!

How is LilYPad being used by Rogue Air Park?

  1. Online Party Booking

With LilYPad’s online booking feature, Rogue Air Park allows their customers to book parties 24 hours a day through their website.

  • Frees up staff.
  • Prevents overbooking.
  • Maximizes park time.
  • Accurately tracks bookings.
  • Bookings automatically get added the party calendar.
  • Deposits are collected and deposited into your account.
  1. Online Ticket Sales

The online ticket sale feature allows Rogue Air Park’s customers to buy tickets online for specific dates and times.

  • Gives customers more specific choice for tickets and pricing.
  • Frees up staff.
  • Offers ability to sell customer extras like socks, merchandise, food and beverages.
  • Prevents trampoline area from going over capacity.
    1. Online Waiver Management

The online waiver management system lets Rogue Air Park’s customers create their own customer profiles and sign their waivers before they even get to the park!

  • Saves time for customers and staff.
  • Easy way to make sure that customers have filled out the waiver.
  • LilYPad keeps all electronic waivers on file.
  • Ties in with customer’s information.
  • Once a customer has filled out the waiver, they can use it again for future visits.

We have only highlighted a few of the main features that Rogue Air Park is using. There are many other features and functionality that we would love to show you. If you would like to get a demonstration of how LilYPad can help your trampoline facility, give us a call at 1-866-419-4043 or send an email to sales@lilypadpos.com. Demos can be as quick as 20 minutes or can be as long as you like. Be sure to check us out…you won’t be disappointed!

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